Frequently Asked Questions

Payment Information

Which payment methods do we accept?

We accept Credit & Debit via our website using World Pay, also we accept bank transfers and cheques.

How can I view the balance for my booking?

Please be advised that we will send you an email when your balance is due and this will be 7 weeks before your arrival, you will also be able to pay earlier if you use the booking confirmation payment link.

Can I delay my balance payment?

Unfortunately, we are unable to amend payment due dates. Please ensure that all payments are completed by the due date to ensure that your booking is not cancelled (and check it’s left your bank account).